Please write to info@audreyandelle.com prior to returning so we know to be on the lookout for your package and also let us know if you would like an exchange or refund.

All items must be unworn and in original condition. 

STANDARD RETURN POLICY

If for any reason you are unhappy with your purchase, items may be returned to:  P.O. BOX 1214, Montclair, NJ 07042

Returned items must be post-marked to us within 10 days of receiving your package. 

After 10 days, all sales are final.

All items being returned or exchanged must be in original condition, unworn, tags attached and undamaged. All returned merchandise is inspected and we reserve the right to deny refunds based on the condition of the item(s). 

Please include, the return form marked with your order number.

Customers are responsible for return shipping cost.

Once the item(s) has been returned and decidedly in good condition, a refund will be issued, less the cost of original shipping. You will be notified via email of your refund.

If you would like to exchange your item for a new item within 10 days, then we will waive the shipping fee of new item. 

Original shipping costs are non-refundable.  

EXCHANGE POLICY 

If you would like to exchange your item for a new item within 10 days, then we will waive the shipping fee of new item. All items being returned for an exchange must be in original condition.  

After 10 days, all sales are final. Customer is responsible for return shipping costs of original item.

If what you need is not in stock, you can return the item for store credit or a refund.  

Click here for return form

Exchanged items must be post-marked to us within 10 days of receiving your package. 

If you mail an item back to us for return or exchange and it appears worn or damaged, your items will be shipped back to you, free of charge. If you return your items back to us post-marked after the 10 day period, your items will be shipped back to you, free of charge. 

Please email info@audreyandelle.com with any questions or concerns you may have.